SPRY Technologies of Charlotte is pleased to announce the award of a contract to provide services under the Short-Term IT Staffing Contract No. ITS-002441-OE3 for the state of North Carolina. State contracts are highly sought after and SPRYTEK is amongst a select group of vendors that have met the NC State requirements.
SPRYTek will provide Short-Term IT Staffing / Open Enrollment services to the State of North Carolina and associated agencies, (state offices, community colleges, universities, institutions, counties, municipalities, public schools, and other local governmental entities).
SPRYTek VP, Business Process Management (Rick Thibodeau) will oversee the measurement the quality of services delivered to ITS using Quality Deficiency Reports, Performance Reviews, and personal interviews.
The SPRYTek Account Manager (Dan Roberts) and the ITS Business Unit Director will meet on a regular basis to ensure that SPRYTek is able to deliver requested services while meeting customer expectations regarding cost.
SPRYTek develops staffing resources (pre-screened candidates) to ensure a timely response to ITS service requests. SPRYTek utilizes technical evaluation software, to ensure a non-biased, technical evaluation (at no additional cost to ITS). Continuous Improvement and Quality Assurance (CIQA) processes ensure that SPRYTek adjusts business processes/procedures to meet individual customer expectations. CIQA policies and procedures follow SPRYTek quality guidelines and deliver client business goals/objectives. Since the implementation of the CIQA approach, SPRYTek has strengthened all client relationships.
Rick Thibodeau concluded, saying: “SPRYTek continues to expand throughout North Carolina and across the East Coast. Being awarded as a North Carolina State vendor solidifies our foothold and allows us to provide quality services to a broader base of clientele. We are very pleased.”
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